Board of Directors Duties: Tip 6 – Role of CEO

Board of Directors Duties Team GlobalBoard of Directors Duties:  Tip 6 – Role of CEO

The Chief Staff Officer, be he called CEO or Executive Director or General Manager, is responsible for leading the work of the organization. He’s responsible for being clear on the goals and implementing the directions he gets from the board.

We often suggest that the job description of that Chief Staff Officer can simply be to fulfill the strategic plan while following board policies. The senior staff person must communicate to the people that report directly to him and then in turn ensure that communication happens down the line, so that everyone in the organization realizes what the goals are and how they are expected to achieve them.

The Chief Staff Officer is also responsible for monitoring, for following up with all the departments in the organization and helping them pull back on track if the goals don’t look like they’re going to get achieved. And the key responsibility of the Chief Staff Officer is to help everything go well.

The Chief Staff Officer is a role model. He is the head of the operational side of the organization; lots of people are watching them. When there’s a conscientious, ethical Chief Staff Officer, there is frequently a trickle-down effect resulting in ethical operations. The CEO has a very important role ensuring that the direction he receives from the board is carried out for a successful organization. When a Chief Staff Officer fulfills his role well, the board sees great results from its governance excellence.

To get a free training for your board, please visit: http://www.BoardofDirectorsTraining.com

Board of Directors’ Duties: Tip 5 – Role of the Board Chair

Board of directors duties - Boad Room CircleBoard of Directors’ Duties: Tip 5 – Role of the Board Chair

Board Chairs generally have two primary roles: to guide the governance process with the whole board and to be the board spokesperson. Let’s first consider the board role in guiding the governance process. Generally, the Board Chair chairs board meetings, making sure that the agenda is followed and that all of the board members are engaged. The Board Chair is also responsible for ensuring that the right things come to the board table, and therefore is the one responsible for the board agenda.

A third element of guiding the governance process is for the Board Chair to ensure that all of the board members are appropriately engaged. If board members miss meetings, don’t do pre-meeting preparation, or don’t contribute during board discussions, it’s appropriate for the Board Chair to talk with them and encourage them to fulfill their roles more effectively.

The second role of the Board Chair is usually to be the spokesperson for the board.  Board Chairs generally fulfill both an internal and external role here. Internally, the Board Chair is the primary liaison with the senior staff person between board meetings: the go-to person for the senior staff person and the one who communicates major messages to the senior staff person on behalf of the board.

The external spokesperson role of the Board Chair is to build a great public image for the organization. This involves communicating with the organization’s owners or members, with the public, with the media, and with its organizational peers. When speaking on behalf of the organization it is important for the Board Chair to share the majority view of the board, even if it isn’t his personal opinion.

Notice, I didn’t say that the Board Chair should express his opinions during board discussions. Often a trusted opinion leader is selected as the Board Chair and his ideas are valued. However, during board discussions it’s important for the meeting chair to focus on managing the meeting process, not to step into content himself. If the Board Chair suspects he has unique, important opinions or information that will likely not get mentioned unless he participates in the discussion, a best practice is to ask the Vice-Chair to chair the meeting so he can be engaged in the content.

I encourage you to select a Board Chair that has the skills to fulfill the role. Choose someone who can facilitates meetings; somebody who’s comfortable having casual conversations with people and encouraging them to fulfill their role better; someone who has strong communication skills.  Both one-on-one communication skills on sensitive issues and large group communications skills are valuable. When you select a Board Chair with the skills to be both the governance process guide and the voice of the board, you will be on your pathway to governance excellence.

To get a free training for your board, please visit: http://www.BoardofDirectorsTraining.com

Board of Director Duties: Website Governance Video b

Board of Director Duties: Website Governance Video b

 

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Board of Directors’ Duties: Tip 4 – Consent Agendas

Board of Directors Duties AgendaBoard of Directors’ Duties: Tip 4 – Consent Agendas

As the term suggests, consent agendas are generally used when the board has several items for consideration to which all board members are likely to consent. This often includes routine matters such as approval of the board minutes from the last meeting, receipt of the most recent financial reports, receipt of staff operational reports, and receipt of committee reports.

For organizations that operate under special government regulations requiring the board to approve specific items that may have been delegated to your staff, approval of a summary report on these items can also be put on a consent agenda. For example, government departments of education often require that the school board approve all hirings in the district, even if it’s the superintendent and school principals that actually do the interviewing and selection. The superintendent can provide a list of ‘recommended’ new hires in the board’s pre-meeting package and board approval can become part of the consent agenda.

The joy of consent agendas is that all of these items, maybe 5, 10, or 15 items, can be voted on at once. This does require that board members get background information ahead of time so that board members are truly informed before voting.  At the board meeting, Bill can say “I move acceptance of the consent agenda items”; Mary says “I second”; the chair asks if there is any discussion, and if none, the vote is taken. When this motion quickly passes, the board goes on to agenda items that really require their time. Often a handful or long list of agenda items can be been handled in less than a minute.

I know that some of you have already discarded this consent agenda concept because you think there are bound to be things in some of these reports that will require discussion. It’s okay; there’s a simple way to have your concerns addressed. If there are items on the consent agenda that you believe need some board time, when the Chair asks for discussion on the consent agenda motion you move an amendment to take those specific items off the consent agenda and make them separate agenda items. As you proceed through the revised agenda there will be opportunities for the necessary clarification and discussion.

Have you ever experienced taking 20 or 30 minutes to get through the financial report even though there were no real concerns? Or an exciting achievement was mentioned in a community relations committee report that the committee members just wanted the board to know about, yet it ate up 15 minutes of precious time.

With a few such agenda items, you have discussed relatively innocuous things and the two hours you had allocated for the board meeting are gone. That’s where there’s joy in consent agendas. As long as the pre-meeting reports don’t cause the board members concern, the long list of fairly standard things can be handled in a minute, which leaves the rest of the board meeting for meaningful discussion on unresolved issues that will materially affect the organization’s future. I encourage you to use a consent agenda for your next board meeting. It will be a wonderful tool in your pathway to governance excellence.

To get a free training for your board, please visit: http://www.BoardofDirectorsTraining.com

Board of Director Duties: Website Team Building

Board of Director Duties: Website Team Building

 

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